Lady Challenger is a soft shell ladies jacket made of 100% bonded fleece full zip jacket with zip through collar and additional right chest fashion zipper. Self elastic cuff, welt pockets, inside storm flap and hemmed open bottom.
You are responsible for shipping the items back unless it is our fault.
Please follow the instructions below for returns:
1) You must call in advance to obtain an RMA number (Return Merchandise Authorization)
2) You will be given an RMA# (to place on your packaging) and an address to return your items to... Once items are received in the warehouse, a credit will be issued to the account linked to the RM
3) Do NOT Return your order to Stellar Apparel. ALL Returns will be directed to the manufacturer from which it shipped
4) ALL Returns must be postmarked within 30 days of purchase - (no returns/exchanges/refunds after 30 days period.)
Stellar Apparel & Manufactures will not accept returns without prior authorization.
Restocking Fee - Note: A 15-20% Re-Stock Fee Applies to all returned merchandise. This does not apply to Exchanges of Size or Color. (Amount Depends on Brand) (Shipping costs are non-refundable) (Shipping to and from are the responsibility of the customer) (Please be sure of what size you are ordering, if you are unsure, give us a call!?) Returns must be postmarked within 30 days of purchase.
We will gladly order an RMA# and EXCHANGE your order with NO RESTOCK FEE if your exchange is due to a warehouse mistake.